SHIPPING DETAILS:

• Victoria (VIC): Usually delivered within 1 - 3 business days.

• Interstate (NSW, QLD, WA, SA, TAS, NT): Delivery takes 3 - 7 business days depending on your location.

• Same-Day Dispatch: Orders placed before 2:00 PM (AEST) are processed and shipped the same day (Monday - Friday).

• Tracking: A tracking number will be provided via email as soon as your order is dispatched.

SPECIAL OFFERS:

• 50% OFF Shipping: Automatically applied to all Pre-paid orders.

• FREE Shipping: On all Australian orders over $200.00 AUD.

• Local Pickup in Melbourne:

  • Pickup address will be provided in your order confirmation email.

  • Please wait for the "Ready for Pickup" notification before arriving at the location.

RETURN & REFUND POLICY

Applicable to all I’M THAT GUY products

At I’M THAT GUY, we are committed to ensuring the highest level of satisfaction. Please review our policy below to ensure a seamless experience:

1. Eligibility Criteria

To be eligible for a return or exchange, your item must meet the following conditions:

• Condition: The item must be unworn, unwashed, and in its original condition.

• Packaging: All original tags, labels, and packaging must be intact.

• Proof of Purchase: A valid receipt or order confirmation is required.

• Unboxing Video: For claims regarding defects or missing items, a clear unboxing video is mandatory.

2. Timeframes

• Exchanges (Size/Style): Within 07 days from the date of delivery.

• Returns (Refunds): Within 03 days from the date of delivery (Only for manufacturing defects).

3. Return & Exchange Categories

4. Step-by-Step Process

1. Request: Contact our Support via Email or Hotline with your Order ID and unboxing video/photos.

2. Verification: Our team will review and respond within 24 business hours.

3. Shipping: Once approved, please ship the item back to our designated warehouse.

4. Completion: We will process your exchange or refund within 3-5 business days after inspection.

5. Non-Returnable Items

The following cases are NOT eligible for return or refund:

• Items purchased during Clearance Sales, Flash Sales, or specialized promotions.

• Damage caused by improper care (e.g., machine washing, exposure to harsh chemicals).

• Requests made after the 07-day window.

6. Refund Method

Approved refunds will be processed via the original payment method or bank transfer. Please note that original shipping fees are non-refundable.

I’M THAT GUY - Wear with Confidence.

Customer Support:

• Hotline: +61 448 127 857

• Email:  Address: 

PRODUCT DETAILS

"I’M THAT GUY" Core Collection

Define your standard. This piece combines the world's finest fibers with timeless craftsmanship. Engineered for those who command attention through simplicity and quality.

• Elite Fabric: 95% Australian Cotton – Ultra-breathable, super-cool, and exceptionally soft for a premium feel.

• Optimal Stretch: 5% Spandex – Provides superior shape retention and flexible movement.

• Classic Fit: A timeless, standard silhouette that offers a sharp, clean look for any occasion.

• Craftsmanship: High-quality Screen Print – Delivers vibrant colors and maximum durability that stands the test of time.

SIZE & FIT

• Fit: Classic Fit (Standard sizing).

• Model is wearing size: [L]

• Model height: [180cm / 5'11"]

• Please refer to our Size Guide for the most accurate fit.

CARE INSTRUCTIONS

To maintain the integrity of the Australian Cotton and the Screen Print:

• Machine wash cold (always wash inside out).

• Do not bleach or use strong detergents.

• Hang dry in shade to preserve color and fabric elasticity.

• Iron on low heat (Important: Never iron directly on the screen print).

SHIPPING & RETURNS

• Fast Dispatch: Orders processed and shipped within 24-48 hours.

• 7-Day Guarantee: Seamless exchanges for size or manufacturing issues.